The NPS Gala jackpot, for Marina Zea del Piraeus, Greece

The Lefkas Navy received the Best NPS Award from Greece, the D-Marin flagship from Turkey, the Best NPS Award from Turkey, while the Mandalina Navy received the Best NPS Award from Croatia and Best NPS from passers... in recognition of the service provided to short-stay customers. The Zea Navy in Athens was the absolute winner in the Best NPS score category.

The award-winning marines are part of a selection of 20 marines in 7 countries... D-Marin has so far invested EUR 10 million in digital innovation to offer its customers a unique experience in all its ports with the main objective of creating an enriching navigation experience for its customers. Winning the prestigious IF Prize for the best innovative customer experience underlines the ambition to become pioneers in the sector.

The Net Promoter Score is considered the gold standard of customer experience and millions of companies around the world use it to know what their customers think. The results are calculated based on the probability that the customer will recommend the services to a friend or partner. D-Marin monitors its performance every week and all employees can benefit from its good performance.

D-Marin, the selection of top-quality marines, was founded in 2003 and is based in Greece. It manages 20 marines in Greece, Turkey, the United Arab Emirates, Montenegro, Croatia, Italy and Spain and brings together a total of almost 10,000 moorings and dry dike services that can accommodate about 3000 ships. D-Marin is fully dedicated to providing an enriching browsing experience to its customers by offering them exceptional quality standards and a high-level service for its private customers and business partners.